DispatchTrack Software Pvt Ltd is a US-based software company, and we provide software for the trucking logistics industry. Our customers are primarily in North America and we also have a presence in Europe, Asia, and Australia and continuing to expand. DispatchTrack is a 8-year old company with offices in Hyderabad, Mysore, San Jose and Baltimore. We are looking for talented individuals to help us grow our organization. Our award-winning software is considered as the leading solution in final mile logistics
DispatchTrack is regarded as an exceptionally successful Silicon Valley company with huge potential world-wide. We are looking for candidates with a lot of potential to help us continue to grow our company.
Website: http://www. dispatchtrack.com
Domain: Logistics
Designation: Software Support Analyst
Eligibility Criteria:
- B.E/ B.Tech ( CSE & IT) B.Sc (Computers), BCA, MCA, M.Sc (Computers) & MBA with minimum 65% throughout the academics and no backlogs graduating in 2018 only need apply.
CTC per Annum: INR 3,50,000
Job Description:
- Perform root-cause analysis for any issues reported by the customers as they use our software.
- Document bugs and enhancements reported by the customers and be liaison to the product team.
- Train new customers on product features.
- Monitor the production infrastructure and follow escalation protocols.
- Integrate DispatchTrack with other software using our API.
- Communicate over phone and email with international customers.
- Be available for rotational shifts 24X7 to support our customers worldwide
Bond Period: 2 years
Skills Required:
- Must have taken basics in programming course.
- Excellent Analytical and logic skills.
- Excellent verbal and written communication skills.
- Must be familiar with Microsoft Word and Excel.
Selection Process:
1st round: Aptitude & Essay Writing test
2nd round: Final interview with US team (Skype/Video Conferencing)
Additional Information:
Please carry your updated resume, 2 recent passport size photographs & a govt issued photo ID proof.
LAST DATE TO APPLY: 02:00 PM, 23rd April 2018
To Apply Visit TASK Portal or click on me for form