Zeta CRM is a comprehensive, multichannel marketing solution that unifies and unlocks data, driving return on marketing investment. Zeta CRM grants access to a powerful digital marketing engine for personalized, insightful conversations with your customers, delivered in real time with precision and scale.
Website: http://www.zetainteractive.com/
Domain: Production Support
Designation: Technical Associate
Eligibility Criteria:
- BE/ B.Tech (ECE,CSE & IT discipline only) ,MCA M.Tech - 2016/2015 pass outs
- Students who possess 65 % aggregate in 10th,12th and B.E/B.Tech only need to apply
CTC per Annum: INR 2,16,000
Job Description:
- Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
- Improves client references by writing and maintaining documentation.
- Participates in development of client training programs by identifying learning issues; recommending instructional language.
- Accommodates client disabilities by recommending devices and techniques.
- Avoids legal challenges by monitoring compliance with service agreements.
- Improves system performance by identifying problems; recommending changes.
- Updates job knowledge by participating in educational opportunities; maintaining personal networks.
- Accomplishes information systems and organization mission by completing related results as needed.
Bond Period: 2 year
Skills Required:
- Problem Solving, LAN Knowledge, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration, Linux System Administration
Selection Process:
1st round: Aptitude Test
2nd round: Technical Face to Face Interview
3rd round: HR
Additional Information:
Work location: Hyderabad
Flexibility to work in EST (US) time zone i.e. 6:30 PM – 3:30 AM IST.
Carry PEN, Hard copy of RESUME and Original ID PROOF - Adhar / PAN / passport, also mention TASK registration number on your resume.
Also carry 2 photographs
LAST DATE TO APPLY: 11:00 AM,15th July 2016
To Apply, CLICK HERE