Mindtree – Infrastructure Management and Technical Support (IMTS)
Mindtree’s IMTS business has carried out successful engagements with several clients providing value added services under the Network, Security and Database & Enterprise Product sub practices.
Mindtree’s IMTS business has carried out successful engagements with several clients providing value added services under the Network, Security and Database & Enterprise Product sub practices.
Mindtree’s IMTS business has significantly invested in setting up best-in-class NOC, Voice Gateway and Lab environment to enable high quality remote Infrastructure management.
Company Website: www.mindtree.com
Positions: Junior Engineer
Experience: Fresher
Job Location: Bangalore/ Chennai/ Hyderabad
Joining Location for Training: Bhubaneshwar, Mindtree Kalinga.
Salary: Rs. 2,10,000/- PA
Stipend during Training: 15,100/- per month (Monthly Kalinga deduction (stay+ laundry) Rs. 6,000/- per month).
Eligibility:
- BE/ B.Tech from 2016 Batch
- 60% and above throughout ( X, XII , Engineering )
Technical Skills:
- Should have understanding of basic IT related technical terms like memory, server, CPU, network, IP address etc.
- Prior Experience in infrastructure monitoring will be an added advantage
Job Description:
- Be responsible for queue monitoring and acknowledging tickets.
- Assigning tickets to next level of engineers as per the category of tickets
- Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.
- Incident management and client handling skills.
- Support on call, ready to work in any shift as per the project need from any Mindtree location.
- Basic application support knowledge
- Excellent written and oral communication
- Ability to work independently, be adaptable to change and varied working hours
- Ready for 24/7 support, rotational shifts
- Ability to take quick decisions, like when to escalate a ticket to next level
- Ability to comprehend the issue and act with swiftness
- Individual must be flexible to work for extended hours, if required.
Selection Process:
- Aptitude test
- Communication skills assessment
- Technical interview
- Candidate will be given a detailed offer letter (through mail)
- Post successful completion of training/assessment at Kalinga, Date of Confirmation and onboarding into Mindtree
Training:
The training would be for a period of 8 weeks and has to be completed successfully by clearing all assessments by Mindtree. Assessment will be based on the 8 weeks training curriculum.
The training would be on the below technologies:
- Operating System : Windows , Linux
- Database : MS SQL , My SQL
- Networking : ITIL Basic Concepts
How To Apply:
Tentative last date to apply is 27th June 2016.
Apply Link: Click Here
